bd baje Privacy Policy
Your personal information is very important to us. This document explains in detail how bd baje collects your information, why it does so, and how it is kept secure.
Introduction and Scope
This Privacy Policy ("Policy") is a legal document issued by the bd baje platform ("Platform", "we", "our"). It applies to all services provided through the https://bd-baje.cam website and related mobile applications ("Service").
By using our Service, you are considered to have agreed to the terms set out in this Policy. Please read this Policy carefully before using the Service. This Policy must be read together with our Terms and Conditions, as both documents together form the basis of the agreement between you and us.
This Policy applies to individuals residing in Bangladesh. If you use our Service from another country, please consider this Policy in the context of your local laws. bd baje always treats your privacy as a top priority and is committed to keeping your information secure.
"Personal information" as used in this Policy means any information that can directly or indirectly identify you — such as your name, mobile number, email address or financial details.
Data Collection
bd baje collects your information in several ways. The different types and sources of collection are described in detail below.
2.1 Information You Provide Directly
When registering an account, logging in, or using the Service, you voluntarily provide the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- Address and location details
- Payment account details (bKash, Nagad, Rocket, Upay or bank account)
- Information provided when contacting customer support
2.2 Automatically Collected Information
When you use our platform, the following information may be collected through technical means:
- IP address and device identifier information
- Browser type, operating system and device model
- Logs of your activity on the platform — which pages you viewed and for how long, which games you played
- Session duration and login/logout times
- Referral source (where you came from before reaching our site)
2.3 Information Collected from Third Parties
In some cases, to prevent fraud or verify identity, we may receive limited information from legitimate third-party organisations. Such collection is always carried out within the bounds of applicable law and under strict contractual terms.
Purpose of Data Use
bd baje uses your information only for the specific and lawful purposes listed below. Your information is never used for unnecessary or unauthorised purposes.
- Account management and identity verification: To create, manage and secure your account.
- Service delivery: For processing deposits, withdrawals, bonuses and running games.
- Customer support: To resolve your issues and answer your questions via live chat or email.
- Fraud prevention: To detect and prevent unauthorised transactions, money laundering and other fraudulent activities.
- Legal compliance: To comply with applicable laws, regulatory directives or court orders.
- Service improvement: To analyse data and make technical improvements to enhance your experience.
- Relevant communications: To send you promotional offers or important service-related messages, subject to your consent.
- Responsible gaming: To identify at-risk behaviour and provide support in line with our responsible gaming guidelines.
Data Disclosure and Sharing
bd baje never sells your personal information to third parties. However, limited information may be shared in the specific circumstances below:
4.1 Authorised Service Providers
We use trusted third-party organisations for payment processing, identity verification, fraud detection or technical support. These organisations operate under strict confidentiality agreements and receive only the limited information needed for their specific task.
4.2 Legal Obligations
bd baje may be required to disclose your information in response to a court order, government directive or other legal requirement. Such disclosure will only be made where a legal obligation clearly applies.
4.3 Business Changes
If there is any change to the ownership or corporate structure of bd baje, your information may be transferred to the relevant new entity. You will be notified in advance in such cases.
bd baje never transfers your personal information to advertisers or marketing agencies without your consent.
Cookies and Tracking Technology
bd baje uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and provide security protection. The platform cannot function properly without them.
- Functionality cookies: Help remember your preferences — such as language selection or auto-login settings.
- Analytics cookies: Collect anonymous statistics to improve platform performance and user experience.
- Security cookies: Used to detect and prevent fraudulent activity.
5.2 Cookie Controls
You can disable cookies from your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.
Security Measures
bd baje has put in place modern technical and administrative measures to protect your information. Our main security layers are described below:
- SSL encryption: All data exchanged between your browser and our servers is secured with 256-bit SSL encryption.
- Access controls: Only authorised staff have access to the minimum information necessary.
- Regular security testing: Our systems undergo regular security audits and vulnerability assessments.
- Two-factor verification (OTP): OTP verification for financial transactions and sensitive activities.
- Data isolation: Sensitive financial information is stored on separate secure servers.
- Staff training: All our staff receive regular training on privacy and data protection.
However, no method on the internet is 100% secure. While we take every precaution, we commit to notifying you promptly and taking the necessary steps if an incident occurs.
You are also responsible for the security of your account — use a strong password and do not share your login details with anyone.
Data Retention Period
bd baje keeps your personal information only for as long as necessary — no longer. The following factors are considered when determining the retention period:
- The duration your account remains active
- Legal and regulatory requirements (such as records of financial transactions)
- The need to handle dispute resolution and legal claims
- Fraud prevention and protection of public interest
After your account is closed, certain information may be retained due to legal obligations. Once the retention period has passed, information is securely deleted or anonymised.
Your Rights
You have important rights over your personal information. bd baje respects these rights and helps you exercise them.
8.1 Right of Access
You can request from us at any time to find out what information we hold about you.
8.2 Right to Rectification
If any of your information is incorrect, you can request that it be corrected. You can also update much of your information directly from your profile.
8.3 Right to Erasure
In certain circumstances you can request that your information be deleted. However, some information may not be possible to delete due to legal obligations.
8.4 Right to Object to Processing
For marketing communications, you can object and unsubscribe at any time.
8.5 Right to Restriction
In certain circumstances you can request that the processing of your information be restricted.
To exercise these rights, contact us by email (see Section 12). We will respond within 30 working days of receiving your request. You can find answers to any questions about our platform on our FAQ page.
Protection of Minors
All services of bd baje are for persons aged 21 or over only. Use of this platform by minors (under 21) is strictly prohibited.
We do not intentionally collect any information from minors. If it comes to our attention that a person is under 21 years of age, their account will be suspended immediately and any collected information will be deleted.
This service is strictly prohibited for those under 21. Parents should monitor their children's internet use.
Protection of Payment Information
Financial transaction information is highly sensitive. bd baje uses bKash, Nagad, Rocket, Upay, and bank transfer methods for deposits and withdrawals.
What we ensure in handling your payment information:
- All payment information is transmitted and stored in encrypted form.
- Full card numbers or mobile banking PINs are not stored on our servers.
- Payment processing companies follow strict security standards.
- Suspicious transactions are automatically monitored and verified when necessary.
For details about payment and account usage terms, please visit our Terms & Conditions page.
Policy Changes
bd baje may amend this privacy policy when needed. If any significant changes are made to the policy, we will:
- Post a prominent notice on the website
- Notify registered users by email
- Clearly state the date the new policy takes effect
If you continue using the platform after changes are made, you will be considered to have agreed to the revised policy. We therefore recommend reviewing this page regularly.
Previous versions of this policy are retained by us and will be provided upon request.
Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our customer service team. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.
Privacy-related contact
Email us for any questions or information requests — support is also available via 24/7 live chat.